Privacy Policy

Information we collect

• Account information supplied through sign-in, such as your name, email address, profile image, and authentication identifiers.
• Product inputs such as prompts, website URLs, uploaded references, generated mascot assets, project structure, and chat history.
• Billing and entitlement records such as plan, credit balance, purchase identifiers, and payment status. Payment card details are handled by the payment provider and are not stored by YourMascot.
• Basic usage, device, diagnostic, and security information needed to operate, improve, and protect the service.

How we use information

• Authenticate your account and keep projects, generations, and credits associated with the correct user.
• Read product references, generate requested assets, save your work, deliver downloads, and provide customer support.
• Process purchases, prevent abuse, diagnose failures, measure product performance, and improve the experience.
• Send service-related messages and respond to requests. We do not sell personal information.

Service providers

We use specialist providers to operate the service, including authentication and database hosting, application hosting and analytics, AI generation, website-content retrieval, storage, and payment processing. They receive only the information needed to perform their role and process it under their own terms and safeguards.

Retention and security

We retain account and project information while your account is active and as reasonably needed to provide the service, resolve disputes, prevent fraud, and meet legal obligations. We use access controls and other reasonable safeguards, but no online service can guarantee absolute security.

Your choices and rights

You may ask to access, correct, export, or delete personal information associated with your account, subject to applicable legal exceptions. Submit the request while signed in so we can verify that it belongs to your account. You can also revoke third-party sign-in access through the relevant provider.

Children and updates

YourMascot is not directed to children under 13. We may update this policy as the product or legal requirements change; the effective date above will identify the current version.